In a small- to medium-sized aftermarket company, it is critical to assess each member of your staff, their job description and their ability to undertake the responsibilities that job requires.
This leads to a creative workforce, innovations, smooth processes, continuous improvements and better communication. It helps management to be flexible, to capitalize on opportunities, and to keep pace with the changing aftermarket climate.
Talented people influence those around them, and their knowledge is shared over time. Therefore, top knowledge generators should be rewarded.
If managers expect top talents to achieve their maximum performance and produce maximum return, they must not place them in routine jobs.
Ask yourself, are you maximizing the potential of your gear head staffers, starting from the bottom and moving up the ranks? Are managers getting the maximum payback on their investment in human capital? If managers want to see quantitative results, they must put a price on knowledge generated, based on the results achieved.
Talent generates knowledge, and we all know knowledge is power.
So take a moment to consider all of your employees. Do they possess knowledge you could be utilizing to make your company better?